Shipping / Delivery Policy
All product will be shipped by either UPS, USPS, FedEx, 5 star rated Freight Company, or an independant carrier. Shipping costs will be customers responsibility unless otherwise noted. Customer will receive a tracking number by email for all carriers once the product is shipped.
Freight and Independant Carrier Shipping is threshold delivery which means that the product will be taken inside the main entrance to the home.
Please inspect your merchandise thoroughly upon delivery. Any damage or defect must be noted on your signed delivery slip and you must contact us within 3 days of delivery. Depending on the severity of the damage, we will have the item repaired by a professional repair service at no charge to you; or, if the damage or defect cannot be repaired, we will arrange for replacement of the damaged piece.
If you wish to return any item for any reason other than delivery damage or defect, you must contact us within 3 days. Item(s) must be in new condition, you must use our carrier and you will be responsible for the cost of the return delivery and a restocking fee of 25 percent. Contact us to obtain the costs and procedures.
Shipping Option may be changed prior to order being shipped out to customers location.
All product is to be assumed unassembled. There may be assembly required on your product which naders.com does not provide.
Orders will be shipped out to you within 1-10 days of the order being received. The freight carrier will contact you to set up a delivery time frame unless Fed Ex, USPS or UPS is delivering your product. Naders.com has the right to change carriers in order to get the product to the customer as soon as possible or if another carrier is needed.